Ensuring that our products, services and processes are environment-friendly is part of our commitment to quality standards. By making careful use of natural resources and reducing the negative impacts on the environment, we are contributing to TUI’s success. The focal issues for us are climate protection, resource efficiency and preserving biodiversity.
For TUI as a global player in tourism, mobility is a key feature of business operations. Transporting our guests – whether by air, ship or bus – generates emissions, and these affect the climate.
According to experts’ estimates, around 5 % of global carbon emissions (CO2) are attributable to tourism (UNWTO, Climate Change and Tourism – Responding to Global Challenges, 2008). The Intergovernmental Panel on Climate Change (IPCC) has published scenarios showing that climate change will probably have negative direct and indirect effects on tourism.
|TUI Travel||6,242,792||6,292,451||– 0.8|
|TUI Airlines||5,014,068||5,101,532||– 1.7|
|TUI Hotels & Resorts||315,780||339,906||– 7.1|
|Other units||1,682||2,078||– 19.1|
We are aware of our environmental footprint, which is why climate protection has been firmly anchored in the TUI Group’s environmental strategy. Our aim is to continually reduce the negative impact of our own business operations on the climate. The Group therefore engages in close dialogue with representatives of the scientific and political arenas in order to develop and implement effective measures. We focus, in particular, on improving emissions from the TUI Group airlines.
TUI operates a fleet of more than 140 planes. In future TUIfly in Germany, Thomson Airways in the UK, Jetairfly in Belgium, Arkefly in the Netherlands and TUIfly Nordic in Scandinavia will be cooperating more closely under the common umbrella of “TUI Airlines”, creating new offerings for their customers and further enhancing their environmental efficiency. Our aim is to operate the most up-to-date and fuel-efficient fleet in Europe.
TUI is investing in one of the most ambitious fleet modernisation programmes in its corporate history. More than 2.5 billion euros have been earmarked just for the catalogue price of 15 cutting-edge Boeing 787 Dreamliners, the long-haul jets manufactured by Boeing. The first of these airliners were delivered in spring 2013.
|Specific fuel consumption||l / 100 rpk*||2.77||2.79||– 0.7|
|Carbon dioxide (CO2) – absolute||t||5,014,068||5,101,532||– 1.7|
|Carbon dioxide (CO2) – specific||kg / 100 rpk*||6.99||7.02||– 0.4|
|Nitrogen oxide (NOX) – absolute||t||31,651||34,159||– 7.3|
|Nitrogen oxide (NOX) – specific||kg / 100 rpk*||44.13||47.00||– 6.1|
|Carbon monoxide (CO) – absolute||t||1,440||1,398||+ 3.0|
|Carbon monoxide (CO) – specific||kg / 100 rpk*||2.01||1.92||+ 4.7|
|Hydrocarbon (HC) – absolute||t||131||160||– 18.1|
|Hydrocarbon (HC) – specific||kg / 100 rpk*||0.18||0.22||– 18.2|
* rpk = Revenue passenger kilometre
The use of carbon-fibre-reinforced plastics to build the air frame makes the Dreamliner lighter and more aerodynamic than the planes it is replacing. This cuts the consumption of jet fuel by up to 20 per cent per passenger compared with similar models. The engines are among the quietest in their class, which contributes considerably to reducing aircraft noise as well.
TUI’s fleet renewal programme is likewise looking to the delivery of new Boeing 737 short- and medium-haul aircraft to serve holiday destinations in Europe and North Africa. These jets also offer particularly good environment efficiency. They have split scimitar winglets, which help to optimise wing aerodynamics. This cuts jet fuel consumption by about 170,000 litres per year and per plane. The Boeing 737s already flown by TUI airlines are having these winglets retrofitted. “atmosfair”, an independent organisation dedicated to climate protection, awarded the German airline TUIfly 83.3 out of 100 for efficiency and declared it the World’s Best Charter Airline in its Airline Index 2014.
Research and innovation: Apart from modernising the company’s own fleet, TUI has begun a partnership with the Boeing ecoDemonstrator Programme. This initiative was established to conduct research into sustainable new technologies for the aviation sector. A TUI Boeing 757 test plane is currently being equipped with the latest innovative technologies to study the savings potential of several parts and to ascertain whether they are ready for series production. From 2015, the aircraft will be in permanent service and able to supply continuous data and experience.
In financial year 2013/14, well ahead of schedule, the TUI airlines achieved their 2015 target of reducing absolute and specific CO2 emissions by 9 % versus the 2007/08 baseline. In 2015, the TUI airlines will publish a new reduction target for future years.
|2013/14||2012/13||Var. %||g CO2e / rpk*|
|TUI Airline fleet||g CO2/rpk*||69.9||70.7||– 1.13||70.6|
|ArkeFly||g CO2/rpk*||71.0||73.5||– 3.40||71.7|
|Corsair International||g CO2/rpk*||83.4||80.5||+ 3.63||84.3|
|Jetairfly||g CO2/rpk*||73.0||73.9||– 1.22||73.8|
|Thomson Airways||g CO2/rpk*||67.1||69.5||– 3.39||67.8|
|TUIfly||g CO2/rpk*||66.3||65.5||+ 1.27||67.0|
|TUIfly Nordic||g CO2/rpk*||65.4||63.1||+ 3.65||66.1|
*rpk = Revenue passenger kilometre
Specific emissions are also shown in the form of CO2 equivalents (CO2e). Apart from carbon dioxide (CO2), they also include the other five greenhouse gases that impact the climate as listed in the Kyoto Protocol: methane (CH4), nitrous oxide (N2O), hydrofluorocarbons (HFCs), perfluorocarbons (PFCs), and sulphur hexafluoride (SF6).
CDP CARBON DISCLOSURE LEADERSHIP INDEX
In an assessment of its CDP climate reporting for 2014, TUI AG positioned itself in the DACH Carbon Disclosure Leadership Index (for Germany, Austria and Switzerland), achieving a score of 99 out of a total of 100.
CDP is an independent international organisation working for transparency in environmental reporting and in particular the disclosure of emissions data. Together with the strategic aspects of climate policy at TUI AG, the Group’s emissions balance was described and made openly available to analysts and investors. The TUI subsidiaries – Airlines, Hotels & Resorts, Cruises and Tour operators – report their consumption data and measures implemented annually through an in-house system. The quantitative data are then aggregated at Group level and relevant indicators are calculated. This Group-wide process enables us to identify areas of action relevant to the environment and to manage our environmental performance. Actions are founded on internationally acknowledged standards like the Greenhouse Gas Protocol and the Global Reporting Initiative (GRI) Guidelines.
Mein schiff 3
Apart from greenhouse gas emissions, TUI Cruise companies also seek to reduce harmful air-borne pollutants such as sulphur oxides, nitrogen oxides and particles (soot). To this end, the TUI Cruise companies continually implement both operational and technical measures.
In order to cut fuel consumption – and hence emissions – TUI Cruises has applied silicone anti-fouling paint to the hulls of all its vessels. This enhances flow dynamics, as do the ducktails installed on the aft ship. Thanks to intelligent route planning, voyages are continually optimised.
The TUI Cruises fleet was extended by one newbuild in 2014, Mein Schiff 3. The use of state-of-the-art technologies, such as a combined exhaust gas after-treatment system, will achieve a substantial improvement in its environmental footprint. Advanced exhaust gas purification and selective catalytic reduction work together to cut sulphur emissions by up to 99 % and particle emissions by 60 %. The catalyst reduces nitrogen oxide emissions by 75 % to the tier III value. This puts Mein Schiff 3 ahead of the game, as these requirements will not be binding for cruise ship newbuilds until 2016.
|Specific fuel consumption||l / pnm*||0.25||0.29||– 13.52|
|Carbon dioxide (CO2) emissions – specific||kg / 100 pnm*||75.52||87.52||– 13.7|
* pnm = passenger nautical mile
As a member of the International Association of Antarctica Tour Operators (IAATO), the TUI cruise liner Hapag-Lloyd Kreuzfahrten also observes their guidelines on all Arctic and Antarctic voyages. In order to protect the sensitive polar waters, TUI’s cruise ships use diesel rather than heavy oil. Sensitising customers and crews and using efficient on-board technologies, the TUI Group is working to enhance the environmen-tal compatibility of cruises.
For unavoidable emissions, Hapag-Lloyd Kreuzfahrten offers its customers the opportunity to offset carbon emissions from the cruise. A climate calculator has been devised in cooperation with the German organisation atmosfair. It checks various parameters, e. g. cabin category and length of stay on board, and subsequently determines the climate footprint of the cruise. Hapag-Lloyd Kreuzfahrten uses the offsetting contributions to support a project in India, providing solar lamps in rural areas.
TUI Hotels & Resorts
The hotel brands of TUI Hotels & Resorts are among the environmental leaders at their locations and are committed to climate protection.
Numerous clubs and hotels in the portfolio of TUI Hotels & Resorts obtain their energy from renewable sources. The Robinson Clubs in Spain and Portugal annually generate more than 1,500 megawatt hours with their solar collectors and photovoltaic arrays, providing up to 85 % of the hot water consumed. The Greek Robinson Club Daidalos in Kos also meets a large part of its power demand with a photovoltaic system. The Robinson Club Agadir uses a solar system with a total area of 900 m² to produce hot water and keep the pool complex warm. It thus operates Morocco’s largest solar system for hotel facilities.
Heat production in the Robinson Club Cala Serena in Majorca is entirely carbon-neutral. Three 200-kW biomass boilers secure the environmentally-friendly generation of hot water, heating and pool heating. Thanks to the installation of a wood pellet system, around 220,000 litres of conventional heating oil are saved every year.
|Power consumption – specific||kWh / bednight||15.33||16.21||– 5.4|
|Carbon dioxide (CO2) – specific||kg/ bednight||8.7||8.7||–|
The Dorfhotel Sylt has committed to local sustainability by installing a highly efficient gas-fired combined heat and power (CHP) generator. The power station has the capacity to produce 680 megawatt-hours of heat per year(MWh/a) and 392 MWh/a of power, which would be enough to supply electricity to about 100 “average households”. Commissioning has the potential to cut annual emissions of CO2 by approximately 165 tonnes.
Water is one of the most precious resources on the planet. In some countries of the world, including many holiday destinations, demand for water exceeds natural reserves. Numerous measures have been instituted, in particular in TUI Hotels & Resorts, to save water and steadily cut water consumption per guest and bednight. Hotel guests are informed about ways of saving water.
Many hotels use typical endemic plants when planting their gardens as they are ideally adjusted to the environmental conditions and the local water situation. Drip irrigation at times of the day when the sun is less intense helps save precious water. Some Riu hotels also use xeriscaping, which means investigating factors such as climate conditions, light and soil conditions before selecting suitable plants. Protective vegetal layers prevent soil dehydration and erosion and help to reduce the need for irrigation.
On board the cruise ships of Hapag-Lloyd Kreuzfahrten and TUI Cruises seawater is purified, desalinated and processed so that it can subsequently be used as drinking water. The service water is also treated and used for toilet flush.
Controlled waste management aims to conserve resources, reduce environmental impacts and costs, and recycle waste into a recovery loop. TUI Hotels & Resorts implement many measures to cut waste volumes. It starts with buying more local or regional produce, as long as it is available in appropriate quantities and quality. This avoids unnecessary food miles and additional packaging. The Grecotels on Crete, for example, obtain fresh food from their own Agreco Farm, which supplies the hotels with organic fruit and vegetables.
There has also been a focus on separating waste materials, increasing the reutilisation rate and disposing of unavoidable residual waste in a due and proper manner. However, this approach partly depends on local structures for waste disposal and processing in destination countries. TUI is therefore engaged in ongoing exchange with local organisations and governments to achieve improvements in waste management jointly.
Plastic waste poses a particular danger at sea, either directly because it can be eaten by marine life or over time as it is ground down and enters the food chain indirectly. To prevent pollution of the ocean from the use of plastic bottles on the islands, Robinson Club Maldives is avoiding waste thanks to its sustainable treatment of drinking water. In June 2013, the Club began operating its own soda-making facility. The system uses osmosis to desalinate and purify seawater. By adding minerals and carbonic acid, the freshly generated drinking water is converted into soda water and decanted into one of 7,500 new glass bottles. The bottles are also cleaned locally by means of state-of-the-art technology. It cuts out plastic waste altogether, eliminating the transport and disposal of around 400,000 plastic bottles annually.
Supporting environment protection in destination countries while building the team spirit: In July 2014 TUI staff around the world joined in the great Beach Clean Up, helping to free many beaches from waste that had been washed ashore or left behind.
In Kusadasi in Turkey, at least 40 volunteers cleared over 300 kg of waste in the space of a few hours. In Sri Lanka, 140 participants removed more than 400 kg waste from the shoreline. And Macao Beach, one of the most popular spots for surfers in the Dominican Republic, was also thoroughly tidied by busy helpers, who took away 20 huge sacks of rubbish. The pickings consisted above all of plastic waste, but also many hundreds of cigarette stubs, not to mention metal and glass.
To cut down the consumption of paper, TUI is making increasing use of digital media and communication channels. The classical tour broschure interacts in ever more ways with websites and smart phone apps. Reducing the number of pages has consequently been one way of saving paper for broschure production.
Altogether the weight of the paper used by TUI Deutschland GmbH to print broschures for tourism operations in 2014 was more than 25 % lower than the previous year.
Certified environmental management system
TUI AG is certified in accordance with the international environmental management standard ISO 14001. ISO 14001 defines globally recognised requirements for any Environment Management System (EMS). The system ensures that attention is given to the objectives of permanently improving environmental performance and continuously reducing pollution.
Many of the companies and hotels in the TUI Group have been certified by external experts in accordance with ISO 14001.Show table
Tour operatorsTUI Deutschland, TUI Nordic
AirlinesArkefly, Thomson Airways, TUIfly, TUIfly Nordic
Hotels & ResortsDorfhotel3, Grecotel 3, Grupotel 14, Iberotel 14, Jaz Hotels & Resorts 10, Riu 1, Robinson 10, Sol Y Mar 2
In addition, other hotel companies in TUI’s portfolio had their environmental management systems reviewed under other recognised environmental standards, such as the Austrian Environmental Label, Green Star Hotel or Travelife.
As a global player, we are aware that our business activities have an impact on biodiversity at the local, regional and global levels. At the same time, tourism is more dependent than almost any other economic sector on having an intact environment and natural landscape.
TUI has defined biodiversity quality and action targets, which are implemented throughout the Group in the form of programmes. Target achievement is reviewed on a regular basis, and comprehensive internal and external communication is provided, e. g. on the Group’s website. This approach serves to secure the impact of conservation measures and to create awareness and trust among our customers, employees and partners. Through model projects, partnerships and actions of our own, we also hope to influence opinion among the decision-makers in destination countries.
In the field of marine biodiversity, TUI Cruises is working with the foundation SECORE to protect coral. With the support of TUI Cruises, SECORE designs restoration measures to counteract the massive decline of coral reefs. A coral breeding station in Curacao nurtures endangered Elkhorn corals, subsequently transplanting them along the reefs. This way the project is not only helping to preserve and develop the coral reefs on Curaçao, but also contributing new insights into the restoration of coral, which will support the protection of threatened coral species all over the world.
Our hotel partners show guests how to adopt a responsible approach to coral reefs when snorkeling and diving. In Egypt they draw on information aids jointly devised with TUI and put up signs around the beach.
Since 2011, Riu Hotels & Resorts and the conservation organisation BIOS.CV have engaged in joint projects to protect sea turtles on the Cape Verde island of Boa Vista. Riu provides logistical and financial support to the organisation in all its projects.
In Cape Verde the egg-laying and nesting season for sea turtles begins in July and continues until mid-October. Boa Vista’s Lacaçao beach, where the Riu Touareg hotel is located, attracts especially large numbers of breeding turtles. Every night rangers watch over the egg laying, protecting the animals and later moving the nests to a safe place where the eggs can hatch in peace.
To educate both tourists and the local population, Riu supports BIOS.CV with its information and awareness-raising campaigns. Weekly events for guests are held at the Riu Touareg. Part of the agenda are documentary films about biodiversity in the area and the concrete measures that are being taken to protect the environment.
Other projects to protect endangered sea turtles are carried out by the TUI hotel brands Iberotel in Turkey, Grecotel in Greece and Robinson on the Canary Islands – always in partnership with local conservation groups.
Costa Rica: A biological hotspot
Riu has set up a private conservation area in Costa Rica. The protected site covers 200 hectares of land in the coastal mountain range of Matapalo, in direct proximity to two of the company’s hotels. The reserve is home to more than 250 plant and animal species – some of them facing extinction – and is therefore extremely valuable for biodiversity in the region of Guanacaste. The site is also part of the biological corridor called Chorotega, helping to maintain vital links between the nature conservation areas.
By designating this area as a protected zone, Riu is playing a significant role in preserving the unique flora and fauna of Costa Rica. A detailed Management Plan has been drawn up, setting out all the measures and activities to be undertaken. This ensures a maximum of nature conservation, combating illegal hunting and preventing forest fires. Besides, unspoilt forest has a positive impact on groundwater level. To preserve Costa Rica’s natural heritage in the long term, there is close cooperation with the national Ministry of Environment and Energy under the SINAC Programme (Sistema Nacional de Areas de Conservación).